AI-powered Civic Complaint Platform
Link to open source: https://github.com/krisitpw/agora-ai-for-civic-goverment-services/tree/main/agent-quickstart-nextjs
An AI-powered Civic Complaint Platform that allows citizens to raise complaints about any local issue by manually selecting their location. Users can track complaint status in real time through the platform or AI voice assistant. If the AI cannot resolve the issue, the conversation can be seamlessly transferred to an available human agent through a voice call, along with the complaint details and conversation history.
