JanSeva |Your voice matters

JanSeva uses the official WhatsApp Business Cloud API to allow citizens to register and track complaints directly through WhatsApp. This makes the system accessible even to users who do not have smartphones or internet browsers.

During development and testing, the API can be used for free with a test number provided by Meta. This is useful for demos, hackathons, and academic projects.

For real-world deployment, WhatsApp messaging may involve charges based on usage. These costs can be managed by government organizations or service providers.

This integration helps JanSeva reach more people, improve communication, and ensure faster grievance resolution.