SentinelAI — Real-Time AI Incident Commander

SentinelAI is a real-time conversational AI Incident Commander that helps technical teams coordinate, investigate, and respond to live operational incidents. Built with Agora-powered real-time communication, SentinelAI acts as an active AI participant in the incident voice room, understanding live conversations, recognizing responder roles, and continuously maintaining a structured Live Incident State. It distinguishes confirmed facts from hypotheses, tracks decisions, actions, and ownership, detects contradictions, missing information, and unresolved risks, and maintains a continuous incident timeline.

When intervention is needed, SentinelAI provides real-time spoken guidance and clarification requests, directing the relevant specialist to verify information or take the appropriate action. For critical operational changes, it keeps humans in control through an explicit Human Approval Safeguard before execution. The prototype demonstrates an end-to-end incident workflow—from real-time voice communication and incident understanding to contradiction detection, AI intervention, human-approved remediation, and audit tracking. SentinelAI transforms incident response from reactive coordination into intelligent, real-time collaboration, helping teams resolve incidents faster, safer, and with greater accountability.