Amisha Negi

Software Development Engineer - II (Team Lead): Apr 2024 - Present · 2 yrs 1 moApr 2024 to Present · 2 yrs 1 mo ● Efficiently addressing critical bugs and security fixes fortifying application reliability with a focus on timely resolution. ● Designed and implemented a unified backend system integrating chat and sales features, streamlining the sales pipeline and resulting in a 30% increase in lead conversion rate and a 20% decrease in deal creation time for clients. ● Established a mechanism to export potential leads to distinct pipelines for sales and renewal, managed by sales professionals and Customer Success Managers, CSMs, respectively. ● Whatsapp Feature: Revamped WhatsApp notification feature in the website to receive updates on WhatsApp.