- Proficient in the Finance domain and Trading intricacies, demonstrating a deep understanding of Trade Life Cycle, diverse Trading Securities including Cash, Exchange Trade Funds etc, and Market Dynamics to facilitate problem-solving within the dynamic Equities trading landscape. - Conduct advanced Technical Analysis and Troubleshooting for major Finance Firms and Investment Banking Clients in Equities trading to ensure optimal performance of ION's flagship product, Fidessa. - Utilize technologies such as Linux scripting, SQL to develop automated solutions for log analysis, enhancing efficiency in identifying anomalies in Live Trading Environments. - Resolve Network issues associated with Financial Information Exchange (FIX) sessions, ensuring seamless functioning of global equity trading operations. - Provide Direct Client Support, leveraging expertise to diagnose and resolve complex issues, encompassing Trade Execution, Order Management, Middle Office Operations, and FIX Connectivity.