Maurya Lal K M

Collaborated with Project Managers to deliver software on schedule and maintained client communication. • Managed and customized ITOM tools (OBM, SiteScope, NNMi), and provided technical support for OpenText OBM. • Deployed and supported OpenText tools in government projects utilizing Kubernetes and Docker. • Deployed and managed IBM Instana for international projects, configured real-time performance monitoring, and developed operational dashboards. • Installed and configured Hyphendiag for application performance monitoring.