Facilitated an advanced ML course design for Up Grad with a 15-person ML team on structure, content and design. Topics covered: - SaaS/Cloud bot dev frameworks for voice-bot enablement (Kore AI, Cognigy, IBM Watson Assistant, Oracle Digital Assistant, One Reach AI, Boost AI, etc.) - Niche players in conversational AI's 7 verticals (HumanFirst, Botium, QBox, Voiceflow, prodigy, etc.) LLMs (AI21labs, OpenAI, HuggingFace, etc.)