Prachi Rikhari

Spearheaded data analysis for travel IT operations, optimizing workflows and reducing system downtime by 20%. Developed comprehensive dashboards using SQL and Excel to track KPIs, improving reporting accuracy by 15%. Analyzed operational data, identifying key trends in client queries, which resulted in a 25% improvement in service delivery. Led automation projects with Python, streamlining processes and saving 30% of manual effort. Collaborated with cross-functional teams to resolve data discrepancies, ensuring a 98% SLA compliance rate