Work History

Panel Administrator Specialist

IQVIA

Apr 2019 -  Present

Delhi

The primary focus of the role will be to be responsible for building up and maintain a panel of Stockist that need to report quality data during different data collection periods. • Understand the business requirements and identified gaps in different processes and implemented process improvement initiatives across the business improvement model. • Responsible for Vendor Alliance and Signup of Automations Project. • Monitoring deliverables and ensuring timely completion of projects. • Evaluating Business Processes. • Manage 30+ ERP Vendor with 6000 Stockist Panel. • Defining Business requirements and Manage UAT / POC • Coordinate internal resources and third parties/vendors for the flawless execution of projects. • Develop a detailed project plan to monitor and track progress • Report and escalate to management as needed. • Perform other related duties as assigned. Initiates calls to panel members using a prepared selling strategy. Interacts effectively and professionally with doctors either by phone and email Not afraid of making cold calls and building up professional relationships with panel members. Promotes panel members participation in syndicated, on-going panels as recommended. Initiates follow-up calls with panels to achieve maximum rate of return, following prescribed script. Receives and processes all incoming calls from panel, responding to some routine questions and referring non-routine questions to manager. Prepares and mails hardcopy data collection documents to assigned panel. Collects information from panel and ensures quality meets basic requirements.The primary focus of the role will be to be responsible for building up and maintain a panel of Stockist that need to report quality data during different data collection periods. • Understand the business requirements and identified gaps in different processes and implemented process improvement initiatives across the business improvement model. • Responsible for Vendor Alliance and Signup of Automations Project. • Monitoring deliverables and ensuring timely completion of projects. • Evaluating Business Processes. • Manage 30+ ERP Vendor with 6000 Stockist Panel. • Defining Business requirements and Manage UAT / POC • Coordinate internal resources and third parties/vendors for the flawless execution of projects. • Develop a detailed project plan to monitor and track progress • Report and escalate to management as needed. • Perform other related duties as assigned. Initiates calls to panel members using a prepared selling strategy. Interacts effectively and professionally with doctors either by phone and email Not afraid of making cold calls and building up professional relationships with panel members. Promotes panel members participation in syndicated, on-going panels as recommended. Initiates follow-up calls with panels to achieve maximum rate of return, following prescribed script. Receives and processes all incoming calls from panel, responding to some routine questions and referring non-routine questions to manager. Prepares and mails hardcopy data collection documents to assigned panel. Collects information from panel and ensures quality meets basic requirements. Skills: Business Analysis · Project Management · Business Process Improvement · Software Implementation · Software Installation · Market Research · Requirements Analysis · Project Delivery · SQL Server Integration Services (SSIS)

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